Stampflehmwand im Vordergrund. Hinten ein gemütlicher Wohnraum

Privacy policy

In this privacy statement, we inform you on the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online offering. For more information on the terms used, such as "processing" or "controller", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).



Claytec e.K.
Nettetaler Str. 113
41751 Viersen
Tel. +49 2153 918-0
E-mail: service(at)

Data Protection Officer

Arndt Spelten
BScom GmbH
Fröbelstr. 4
41844 Wegberg
Tel. +49 2431 81244-55
E-mail: info(at)

Types of data processed

  • Inventory data (e.g. name, address)
  • Contact data (e.g. e-mail address, telephone number)
  • Content data (e.g. text input)
  • Meta/communications data (e.g. websites visited, browser type, IP address)


Purpose of processing

  • Provision of the online offering, its functions, and its content
  • Replying to contact requests
  • Security measures
  • Fulfilment of contracts/orders placed

Key legal basis

Unless a particular legal basis is expressly specified, the following applies in general:
For the fulfilment of our products and services and the performance of contractual measures, as well as replying to queries, data processing takes place according to Art. 6(1)(a) and Art. 7 of the GDPR. For the fulfilment of our legal obligations, data processing takes place according to Art. 6(1)(c) of the GDPR. Data processing to protect our justified interests takes place according to Art. 6(1)(f) of the GDPR. In cases where vital interests of the data subject or another natural person necessitate the processing of data, Art. 6(1)(d) of the GDPR serves as the legal basis.
We ask that you inform yourself regularly on the contents of our privacy statement. We will adapt the privacy statement as soon as changes in the data processing we perform makes this necessary. We shall inform you as soon as the changes require action on your part (e.g. supplying of consent).

Collaboration with processors and third parties

In cases where, as a part of our processing, we disclose, transmit, or otherwise provide access to data to persons and companies (processors or third parties), this takes place based on legal authorisation (e.g. the transmission of data for the fulfilment of the order or to financial services providers, Art. 6(1)(b) GDPR), your consent, due to a legal obligation or justified interests (e.g. when utilising representatives, web hosting etc.). In cases where we commission third parties with the processing of data based on a "processing contract", this takes place based on Art. 28 of the GDPR.
If data is transmitted to third countries (countries outside of the EU/EEA) for the fulfilment of our (pre-)contractual obligations, this takes place contingent on recognised guarantees for compliance with a level of data protection corresponding to that of the EU (e.g. the "Whitelist" of the EU, "Privacy Shield" of the USA, etc.) or in compliance with recognised contractual obligations ("Standard Contractual Clauses of the EU").

Rights of data subjects

  • You have the right to receive information on whether data about you is being processed, as well as information about this data in accordance with Art. 15 GDPR.
  • You have the right to have this data completed or rectified (Art. 16 GDPR)
  • You have the right to have the data erased immediately in accordance with Art. 17 GDPR, or alternatively have the processing of data restricted in accordance with Art. 18 GDPR.
  • You have the right to receive the data about you which you have provided us with, or to ask that it be transmitted to other controllers (Art. 20 GDPR).
  • Furthermore, you also have the right to lodge a complaint with the relevant supervisory authority (Art. 77(3) GDPR). You will find a list under


Right of revocation and right of objection

You can revoke consent that was previously granted in accordance with Art. 7(3) GDPR with effect for the future. Similarly, you can also object to the future processing of data in accordance with Art. 21 GDPR at any time. In particular, such objection may be made against processing for the purposes of direct advertising. The legality of the data processing up to the point in time of objection remains unaffected by the objection.


Cookies are small files that are stored on your end device when you visit our website. Cookies generally serve the purpose of recognising you during your use of our online offering and to store information that is necessary for operating website functions. Our online offering uses cookies to analyse the use of our web offering as well as to integrate external services such as Google Analytics, YouTube, Facebook, and Instagram. The legal basis for their use is justified interests in accordance with Art. 6(1) S.1 (f) GDPR.
You have the option of preventing the storage of cookies on your device by configuring your browser accordingly. It is not guaranteed that you will be able to access all the functions of this website without restrictions if your browser does not allow any cookies.

Google Analytics

This website uses the service "Google Analytics", which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the analysis of users' use of the website. The service uses cookies, which are text files that are stored on your end device. The information collected by the cookies are generally transmitted to a Google server in the USA and stored there.

On this website, IP anonymisation has been activated. The IP addresses of users will be truncated within the member states of the EU and the European Economic Area. With this truncation, your IP address is no longer personally identifiable. As part of the agreement on data processing which the website operators have entered into with Google Inc., the latter will use the information collected to compile an assessment of website use and website activity, as well as provide services related to internet use.

Furthermore, you can also use a browser plugin to prevent the information collected by the cookies (including your IP address) from being sent to Google Inc. and being used by Google Inc. The following link will take you to the corresponding plugin:
This is where you will find more information on Google Inc.'s use of data:

Use of YouTube in enhanced data protection mode

We utilise the provider YouTube for integrating videos. For this purpose, the videos have been embedded in enhanced data protection mode. However, just like most websites, YouTube also uses cookies to collect information about the visitors to its website. Among other things, YouTube uses this information to collect video statistics, to prevent fraud, and to improve user-friendliness. This also leads to a connection being established with the Google DoubleClick network. When you start the video, this may trigger other data processing procedures. We have no influence over this. For more information on data privacy at YouTube, please read their privacy statement at:

Deletion of data

The data we process will be deleted or their processing restricted (e.g. blocked) in accordance with Art. 17 and 18 GDPR as soon as they are no longer necessary for the intended purpose or product/service to be provided, and no statutory archival obligations prevent this. According to statutory provisions in Germany, archival shall in particular take place for 10 years in accordance with Sections 147(1) AO, 257(1) No. 1 and 4, Section 4 HGB (books, records, status reports, accounting records, commercial books, documents relevant for taxation, etc.) and for 6 years in accordance with Section 257(1) No. 2 and 3, Section 4 HGB (business letters).

Business-related processing

In addition, we process contractual data (e.g. subject of the contract, term, customer category), payment data (e.g. bank details, payment history) and booking data (e.g. hotel bookings, bookings from participants) from our customers, interested parties, and business partners for the purpose of providing the contractual products, services, and customer care.


We use hosting products and services in order to provide our online offering. For this purpose, we and/or our hosting provider process inventory data, contact data, content data, contractual data, usage data, meta- and communication data from customers, interested parties, and visitors to this online offering based on our justified interest in an efficient and secure provision of this online offering in accordance with Art. 6(1)(f) GDPR in conjunction with Art. 28 GDPR (signing of a processor contract).
We and/or our hosting provider collect, based on our justified interests as specified in Art. (6)(1)(f) GDPR, data on every access attempt on the server on which this service is located (server log files). The access data includes the name of the website or file accessed, data and time of access, quantity of data transferred, notification of successful access, browser type including version, the operating system of the user, referrer URL (previously visited website), IP address, and the querying provider. For security reasons (e.g. for clarifying cases of misuse or fraud), log file information is stored for a maximum duration of 30 days and then deleted. Data which needs to remain archived for the purposes of furnishing proof are excluded from the deletion until the final clarification of the respective incident.

Contact form

Data transmitted via the contact form including your contact data will be stored in order to be able to process your query or to remain available for follow-up questions. This data is not disclosed to others without your consent.
The processing of the data provided in the contact form takes place exclusively based on your consent (Art. 6(1)(a) GDPR). You may revoke previously provided consent at any time. For this revocation, an informal request via e-mail shall suffice. The legality of the data processing procedures up to the point in time of objection remains unaffected by the objection.
The data transmitted via the contact form remains with us until you request its deletion, revoke your consent for its storage, or it is no longer necessary to store the data. Mandatory statutory provisions — in particular archival periods — remain unaffected.

Financial accounting, office organisation, administration of contacts

We process data as part of administrative tasks as well as in the organisation of our business, financial accounting, and compliance with legal obligations, such as archival. In this case, we process the same data that we process as part of the provision of our contractually owed performance. The basis for processing are Art. 6(1)(c) GDPR, Art. 6(1)(f) GDPR. The purpose and our interest in the processing lie in financial accounting, office organisation, and the archival of data, i.e. tasks for maintaining our business activities, performing our tasks, and the provision of our products and services. The deletion of the data with regard to contractual performance and contractual communication corresponds to the tasks specified for these processing activities.
For this purpose, we disclose or transmit data to the tax authorities, consultants, e.g. tax consultants or auditors, as well as other fee centres and payment providers. Furthermore, based on our business interests, we store information on suppliers, organisers, and other business partners, e.g. for the purposes of establishing contact at a later time. We generally store this mostly company-related data indefinitely.

SSL and TLS - encryption in the booking system

For reasons of security and for the protected transmission of confidential information which you send to us, the website operator, our website utilises SSL/TLS encryption. This means that data which you transmit via this website cannot be read by third parties. You can identify an encrypted connection via a "https://" URL of your browser and the lock symbol in the browser bar.